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Client Zone

Notices, Assistance & Support.

Accessing the Control Panel

Click on the links below to jump to the desired section.

  1. Accessing the Control Panel
  2. View Website Stats Using AWStats
  3. Restoring a Backup of Your Website
  4. Run Traffic Usage Report for Your Domain
  5. How to Find Disk Usage on Your Domain

 


 

With your control panel you are able to:

  • View the amount of visitors to your website using AWSTATS
  • Create mailboxes and edit your email passwords
  • Get your FTP details and upload your website
  • Monitor the disk usage on the domain
  • Monitor the amount of traffic on the domain
  • And much, much more…

 

1. Accessing the Control Panel

  1. Go to https://myaccount.hetzner.co.za/
  2. Login in to the Control Panel:
    Login: Enter your domain name (Eg. yourdomainname.co.za)
    Password: Contact the hosting department for this (FTP password)

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2. View Website Stats Using AWStats

  1. Navigate to https://myaccount.hetzner.co.za/

  2. Login in to the Control Panel:
    Login: Enter your domain name (Eg. yourdomainname.co.za)
    Password: (Contact the hosting dept. for the password)
  3. Click on ‘Statistics and Reports’

  4. Click on ‘AWStats’.

  5. A new tab on your browser will open up allowing you to view the stats for your site.

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3. Restoring a Backup of Your Website

  1. Go to https://myaccount.hetzner.co.za/

  2. Login in to the Control Panel:
    Login: Enter your domain name (Eg. yourdomainname.co.za)
    Password: Contact the hosting department for this (FTP password)

  3. Click on Manage Services button

  4. Click on Restore Backup link

  5. On the new screen, click on the Files button, in green.

  6. Select the date and time of the backup you wish to restore and click on Next button.

  7. To restore the entire website, click on "Restore all files from the web directory"
    To restore only individual files or directories, click on "Restore individual files/directories"

  8. Click on Restore button.

  9. The system will then begin the restore process for the website. Once it has completed, it will display a message on screen indicating so.
  10. Navigate to the website in your browser and press CTRL + F5 button, in order to load the site on-screen.

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4. Run Traffic Usage Report for Your Domain

  1. Navigate to https://myaccount.hetzner.co.za/

  2. Login in to the Control Panel:
    Login: Enter your domain name (Eg. yourdomainname.co.za)
    Password: (Contact the hosting dept. for the password)
  3. Click on ‘Statistics and Reports’

  4. Click on the Traffic Usage link

  5. Change the dates for which you want to view the report.

  6. Click on the View button to run the report.

  7. The report will display the traffic for each day between the date range you have chosen. The traffic will be listed under these categories as below:
    • WWW - traffic to your website
    • POP3 - incoming email to your domain
    • IMAP - outgoing email from your domain
    • SMTP - outgoing email from your domain
    • FTP - files updated to the web directory of your website
    • TOTAL - the total traffic for the day concerned

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5. How to Find Disk Usage on Your Domain

  1. Go to https://myaccount.hetzner.co.za/

  2. Login in to the Control Panel:
    Login: Enter your domain name (Eg. yourdomainname.co.za)
    Password: Contact the hosting department for this (FTP password)

  3. Click on ‘Statistics and Reports’.

  4. Click on ‘Disk Usage’.

  5. The disk quota for your package is indicated in the ‘Quota’ field, in MB.
    Click on the ‘ View the Long-listing’ link.

  6. To see the disk usage for the website files, click on the + icon next to the ‘public_html’ folder to expand the folder list and get the disk size for each folder.
    To see the disk usage for each mailbox on the domain, click on the + icon next to the ‘users’ folder to expand the mailbox list and get the disk size for each mailbox.

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Wow...it's absolutely fabulous. I love it... The contact form works and goes to my mail. I am so happy with your design and excellent service. Nice work ,thank you so much.

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Thanks for the quick response and professional approach - it says volumes about your business.

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