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Client Zone

Notices, Assistance & Support.

Setting up Email on Outlook 2013/2016

Configuring your email client: Outlook 2013/2016

  1. Open Outlook 2013/2016.
  2. Select File from the top menu bar and then Info.

  3. Click on the Add Account button.
  4. On the Auto Account Set-up screen, click Manually configure server settings or additional server types.
  5. Click the Next button.

  6. On the Auto Account Set-up screen, click Manually configure server settings or additional server types.
  7. Click the Next button.

  8. On the Choose Service screen , select POP or IMAP and then click on Next.

  9. Next, fill in the account information, using the following details:
    Your Name: Enter your name -- this is the name that will be displayed to recipients of your sent messages.
    Email address: This is your email address.
    Account Type: POP3
    Incoming mail server: mail.domainname.co.za, where domainname.co.za is your domain name.
    Outgoing Mail Server: mail.domainname.co.za, where domainname.co.za is your domain name.
    Username: This is your email address.
    Password: Enter the email password
  10. Remove the tick from the checkbox, “Test Account Settings by clicking the Next button

  11. Now, click the More Settings button.

  12. Click on the Outgoing Server tab and ensure that the My outgoing server (SMTP) requires authentication checkbox is selected, as well as Use same settings as my incoming mail server.

  13. Click the Advanced tab. Verify that the port numbers are set to the following:
    • The Incoming server (POP) port is set to the default (110)
    • The Outgoing server (SMTP) port is set to 587
    Make sure the other options are not selected.

  14. Click OK and then click on Next.
  15. Then click on Finish.
    Test the new email account to verify that you can send and receive mail, by clicking the Send/Receive button.

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