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Client Zone

Notices, Assistance & Support.

Setting up Email on Outlook 2016 for Apple Mac

  1. Launch Outlook for Mac.
  2. Click on the Tools tab and then Accounts.
  3. A new window will open which will list any other accounts already set up.
  4. At the bottom left, Click the ‘+‘ button and then New Account…

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  5. Add your email address and click Continue

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  6. Outlook will unsuccessfully search for the provider. Click on the IMAP/POP icon

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    Enter your account information
    • Choose POP as the email protocol.
    • Ensure that the User Name is the full email address in lower case.
  7. Incoming server
    • Enter mail.domainname.co.za, where domainname.co.za is your domain name.
    • Untick Use SSL to connect
    • Change the port number from 143 to 110
  8. Outgoing server
    • Enter mail.domainname.co.za, where domainname.co.za is your domain name.
    • Untick Use SSL to connect
    • Change the port number from 25 to 587
  9. Click Add Account

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  10. Click Done

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  11. You’re not quite done yet:
    • All settings should be correct on this screen – now click on the More Options button

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    Further Outgoing server settings
    • Authentication: Use the dropdown arrow to select User Name and Password
    • Enter in your User name which is the full email address in lower case and Password
    • Ignore Unqualified domain and leave this field blank
    • Click OK

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    You have completed your account setup.

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