Discovery and assessment — Phase 1
We begin by understanding your business, customers, services and goals, viewing them through the lens of an AI search bot. We assess your current website and digital presence to identify how clearly your business is represented online. This may include reviewing:- Your website structure and content
- Your social media profiles and other digital assets
- Your services and product descriptions
- Your target audiences and customers’ questions
- Existing SEO performance
- Local business information
- Online reviews and third-party references
- Brand messaging and areas of expertise
- Technical website performance
AIO Strategy — Phase 2
We then develop a practical strategy based on your business and industry. We take our time during this phase, as it involves detailed consultation and planning, we will get to know each other well, and this may include identifying the topics, questions and information that AI systems need to associate with your brand. Our strategy may include:- Important customer questions
- Key service and product topics
- Content opportunities
- Website improvements
- Frequently asked questions
- Local search visibility
- Author and business credibility
- Structured data and technical enhancements
- External references and digital trust signals
Website and Content Optimisation — Phase 3
During this phase, we improve the information on your website and other digital platforms so that it is clear and accessible to both people and AI systems. It is a fine line to walk, but we do it well. Our work may involve:- Rewriting or expanding service pages
- Creating detailed product and solution descriptions
- Adding helpful FAQs
- Clarifying your business expertise and service areas
- Improving page titles and headings
- Strengthening internal links
- Creating educational articles and guides
- Adding author, company and contact information
- Improving the consistency of your business details
- Structuring content around real customer questions
