Loading...

Client Zone

Notices, Assistance & Support.

How to Backup Your Site

Click on the links below to jump to the desired section.

  1. Backup Joomla 1.5 and 2.5 Site (Using Akeeba)
  2. Backup your HTML Site
  3. Backup your Wordpress or OpenCart Site

 


 

1. Backup Joomla 1.5 and 2.5 Site (Using Akeeba)

If you require us to do the backup of your Joomla site, let us know and we will then quote you accordingly. Alternatively, you can follow the procedure below to backup the site manually by yourself.

  1. Navigate to the Joomla login of your site. Go to https://yourdomainname.co.za/administrator, where yourdomainname.co.za is the name of your domain.
    You will then see a page displayed asking for your username and password.
  2. Enter the username and password. Thereafter click on the Login Button. If you do not know the login details, please send an email to support@websitedesign.co.za requesting these details.

    Website Design Hosting

  3. After you log in, click on Components -> Akeeba Backup.

    Website Design Hosting

  4. Click on the Configuration icon.

    Website Design Hosting

  5. There are 2 important fields that you will need to look at here: Output Directory field and Archiver Engine.
    a) Go to the Output directory field. Write down on a piece of paper the text in this field. This displays the location where you will find the backup of the site. You will need this when you log into your site via FTP to download the zip file of your site.
    b) Go to the Archiver Engine field. Ensure that it says ‘ZIP format’. If not, click on the drop-down arrow next to it and change it to say ‘ZIP format’’.

    Website Design Hosting

  6. Click on the Save button to the top-right of the screen.

    Website Design Hosting

  7. You will now be taken back to the Akeeba Backup screen. Now, click on the ‘Backup Now’ icon.

    Website Design Hosting

  8. You will now be taken to the ‘Start a new backup’ screen. Click on the Backup Now button on that screen.

    Website Design Hosting

  9. The backup will now proceed.

    Website Design Hosting

  10. The backup is completed when you see the screen below.

    Website Design Hosting

  11. Click on the Control Panel icon on the top-right of the screen to be taken to the main screen of Joomla.

    Website Design Hosting

  12. You will now have to download the backup from your domain using the Control Panel for your domain.
  13. Go https://myaccount.hetzner.co.za/ and login in to the Control Panel:
    Domain name: Enter your domain name (Eg. yourdomainname.co.za)
    Password: Contact the hosting department for this (FTP password)
  14. When you log in to the control panel, you will see this menu on the left.

    Website Design Hosting

  15. Click on the File Manager link on the menu, as below:

    Website Design Hosting

    A screen listing all the files and folders on your website is now displayed. Remember the text you wrote down on a piece of paper from the Output Directory field earlier on? You will now have to navigate to that directory.
    Double click on each folder until you arrive to the location of your website in a ZIP file.
  16. Example: Double click on administrator folder

    Website Design Hosting

  17. Double click on components folder.

    Website Design Hosting

  18. Double click on com_akeeba folder.

    Website Design Hosting

  19. Double click on backup folder.

    Website Design Hosting

  20. You will see the ZIP file which contains the website. Select the ZIP file.

    Website Design Hosting

  21. On the menu to the right you will see the Download File link. Click on this link.

    Website Design Hosting

  22. The file will now begin to download to your PC.

    Website Design Hosting

    Note: In order to install the website yourself at your hosting provider, you will need to use the Akeeba Kickstarter files. These files can be downloaded from here, https://www.akeebabackup.com/download.html

    Be sure to download ONLY the Akeeba Backup files for the relevant version Joomla.

    For instructions on how to install the website yourself, go to:
    https://www.akeebabackup.com/documentation/quick-start-guide/using-kickstart.html

BACK TO TOP

2. Backup your HTML Site

If your site is a normal HTML site, you can follow the procedure below to backup the site manually by yourself. If you require us to do the backup of your HTML site, let us know and we will then quote you accordingly.

  1. Navigate to https://myaccount.hetzner.co.za/

    Website Design Hosting

  2. Login in to the Control Panel:
    Domain name: Enter your domain name (Eg. yourdomainname.co.za)
    Password: Contact the hosting department for this (FTP password)
  3. When you log in to the control panel, you will see this menu on the left.

    Website Design Hosting

  4. Click on the File Manager link on the menu, as below:

    Website Design Hosting

  5. A screen listing all the files and folders on your website is now displayed.
    On the right-hand side of the screen you will see a link, called Go to Home Folder. Click on this link.

    Website Design Hosting

  6. The screen will change showing you the root folder of your domain. Look for the public_html folder. Click on this folder

    Website Design Hosting

  7. Now look at the menu on the right hand side of the screen. Look for the Zip Folder icon. Click on the Zip Folder icon.

    Website Design Hosting

  8. The system will now begin to compress the files of your website into a zip file. This process will be complete when you see a screen like below. It will show a message in green, The Zip file was created successfully.
    Look for the file, public_html_0.zip. Note: Your zip file might not have the same number as in this example. Click on the zip file.

    Website Design Hosting

  9. On the menu on the right of the screen, look for the Download File icon. Click on it.

    Website Design Hosting

  10. The zip file will now begin to download to your PC. Once this is completed, you will have a backup of your website.

    Website Design Hosting

BACK TO TOP

3. Backup your Wordpress or OpenCart Site

If your site is a Wordpress or Open Cart site, you can follow the procedure below to backup the site manually by yourself. If you require us to do the backup of your Wordpress or Open Cart site, let us know and we will then quote you accordingly.

Backing up the Website Files

  1. Navigate to https://myaccount.hetzner.co.za/

    Website Design Hosting

  2. Login in to the Control Panel:
    Login: Enter your domain name (Eg. yourdomainname.co.za)
    Password: Contact the hosting department for this (FTP password)
  3. When you log in to the control panel, you will see this menu on the left.

    Website Design Hosting

  4. Click on the File Manager link on the menu, as below:

    Website Design Hosting

  5. A screen listing all the files and folders on your website is now displayed.
    On the right-hand side of the screen you will see a link, called Go to Home Folder. Click on this link.

    Website Design Hosting

  6. The screen will change showing you the root folder of your domain. Look for the public_html folder. Click on this folder

    Website Design Hosting

  7. Now look at the menu on the right hand side of the screen. Look for the Zip Folder icon. Click on the Zip Folder icon.

    Website Design Hosting

  8. The system will now begin to compress the files of your website into a zip file. This process will be complete when you see a screen like below. It will show a message in green, The Zip file was created successfully.
    Look for the file, public_html_0.zip. Note: Your zip file might not have the same number as in this example. Click on the zip file.

    Website Design Hosting

  9. On the menu on the right of the screen, look for the Download File icon. Click on it.

    Website Design Hosting

  10. The zip file will now begin to download to your PC. Once this is completed, you will have a backup of your website.

    Website Design Hosting

Backing up the Database

  1. While you are logged into the control panel, click on the Manage Services item.

    Website Design Hosting

  2. Click on the Manage MySQL link on the menu, as below:

    Website Design Hosting

  3. You will now see the “Manage MySQL” page. On this screen, a list of databases attached to your domain, are shown.
    NB:!! Ensure that you select the correct database which is currently being used by the website. If you are unsure, please contact your web developer directly.
    On the right, you will see the phpMyAdmin link. Click on that link.

    Website Design Hosting

  4. You will now be shown a screen which lists all the tables for the database.
    You will now make a backup of the database.
    Click on the Export link on the top of the screen.

    Website Design Hosting

  5. You will now be taken to a screen confirming certain options before doing an export of the database.

    Ensure the options below are selected:
    Export Method: Quick - display only the minimal options
    Format: SQL

    Then, click on the Go button to do an export of the database. Remember, doing an export of the database, is making a backup of the database.

    Website Design Hosting

  6. The database will now be exported and will download to your computer.
    Once this is completed, you will have a backup of the database for your website.

    Website Design Hosting

    NB:!! Be sure to save both the database and the website files you have downloaded onto your computer. Should you decide to re-instate the website again, those are the files that you will need, in order to do so.

Downloading the Backup File via FTP (FileZilla)

Another method to retrieve the backup you just made, would be to download the public_html.zip file is via FTP.

  1. Go to https://filezilla-project.org/ and download FileZilla Client program from the site.
  2. Once it is downloaded, you will need to install onto the computer.
  3. After it is installed, you must open the FileZilla Client program.
  4. When you open it you will see a screen like this. You must then enter the information into the fields:

    Website Design Hosting

    Host: Enter the full domain name in small letters
    Username: Enter the FTP username
    Password: Enter the Password

    Then, you click on the Quickconnect button.

    NB: If you do not have the above details, send an email to support@websitedesign.co.za requesting the host, FTP username and FTP password.
  5. After you click on Quickconnect button, if you see a pop-up box, such as us “Insecure FTP connection”, then put a tick in the little box which says, “Always allow insecure plain FTP for this server”

    Website Design Hosting

  6. Then click the Ok button on that pop-up box.
  7. The program will connect to the server and it will show you a small screen on the right. You can scroll down until you see the public_html.zip file.

    Website Design Hosting

  8. You can then select it and drag it to the left, which will download the zip file to a folder on your computer.

BACK TO TOP

Immediate Action Request

Please note: you will receive a response in 4 working hours or less.

Please complete the reCAPTCHA to help us reduce spam and to complete the form sending process.

Client Feedback

It still stays an absolute pleasure for me to work with professional people. Thank you for that and may the rest of this year just bring you joy and happiness

Martin

Client Feedback

Thank you for your excellent service, much appreciated!!! Have a great day further

Phil

Client Feedback

Wow...it's absolutely fabulous. I love it... The contact form works and goes to my mail. I am so happy with your design and excellent service. Nice work ,thank you so much.

Aletta

Client Feedback

Thanks for a great job. I have received many compliments on the web site design!

Avron

Client Feedback

Thanks for the quick response and professional approach - it says volumes about your business.

Caleb